Terms of Service

These Terms of Service ("Terms") govern your use of the OLAT Medical Diagnostic Centre website ("Website") and all related services ("Services") provided by OLAT Medical Diagnostic Centre ("we", "us", or "our").

2.1 Nature of Services

OLAT Medical Diagnostic Centre provides diagnostic medical services including but not limited to:

• Ultrasound diagnostics
• Laboratory testing
• Cardiac diagnostics
• Other diagnostic procedures

2.2 Patient Responsibilities

As a patient, you agree to:

• Provide accurate and complete medical history
• Follow preparation instructions for tests
• Arrive on time for scheduled appointments
• Provide valid identification
• Pay for services as agreed

3.1 Appointment Booking

Appointments can be booked through our website, WhatsApp, or phone. All appointments are subject to availability and confirmation.

3.2 Cancellation Policy

We understand that circumstances may change. Our cancellation policy is as follows:

4.1 Service Fees

All diagnostic services are subject to fees as published on our price list or as quoted during booking. We reserve the right to modify prices with prior notice.

4.2 Payment Methods

We accept the following payment methods:

• Cash payments at the centre
• Bank transfers
• POS card payments
• Mobile money transfers

4.3 Insurance Claims

While we provide necessary documentation for insurance claims, we do not guarantee insurance reimbursement. Patients are responsible for verifying coverage with their insurance providers.

We are committed to protecting your privacy and medical information. Our privacy practices are detailed in our Privacy Policy.

5.1 Data Collection

We collect necessary information for:

• Medical diagnosis and treatment
• Appointment scheduling
• Billing and insurance processing
• Service improvement

6.1 Ownership

All content on our website, including text, graphics, logos, images, and software, is the property of OLAT Medical Diagnostic Centre and is protected by copyright and intellectual property laws.

6.2 Permitted Use

You may:

• Access and view our website for personal, non-commercial use
• Print copies of information for personal reference
• Share links to our website

6.3 Restrictions

You may not:

• Copy, modify, or distribute website content without permission
• Use our trademarks or logos without authorization
• Reverse engineer any website components
• Use automated systems to access our website

7.1 Medical Services

While we strive for accuracy in all diagnostic procedures, OLAT Medical Diagnostic Centre:

• Cannot guarantee specific medical outcomes
• Is not liable for decisions made by treating physicians based on our reports
• Is not responsible for pre-existing conditions or complications

7.2 Website Use

Our website is provided "as is" without warranties of any kind. We are not liable for:

• Temporary website unavailability
• Technical errors or inaccuracies
• Third-party content or links
• Viruses or malicious code

7.3 Maximum Liability

To the maximum extent permitted by law, our total liability for any claims arising from our Services shall not exceed the amount paid for the specific service in question.

When using our Services, you agree not to:

• Provide false or misleading information
• Impersonate another person or entity
• Harass or threaten our staff or other patients
• Damage our property or equipment
• Engage in illegal activities on our premises
• Record or photograph without authorization

9.1 Changes to Terms

We may update these Terms from time to time. When we make changes:

• We will post the updated Terms on our website
• We will update the "Effective Date" at the top
• Significant changes will be communicated to active patients

9.2 Your Acceptance

Your continued use of our Services after changes constitutes acceptance of the modified Terms. If you disagree with changes, you should discontinue using our Services.

10.1 Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria.

10.2 Dispute Resolution

In the event of any dispute:

1. Parties shall first attempt to resolve disputes through good faith negotiation
2. If negotiation fails, disputes shall be referred to mediation
3. If mediation fails, disputes may be submitted to competent courts